This Privacy Policy explains how Add2Cart Couriers collects, uses, stores, and shares customer information when customers use the website, customer portal, payment services, shipping services, WhatsApp, email, forms, or other communication channels.
1. Information We Collect
We may collect customer name, email address, phone number, shipping address, billing information, customer/mailbox number, tracking numbers, invoice details, package descriptions, payment confirmations, delivery instructions, communication history, and documents uploaded for shipment or Customs purposes.
When customers use online payments, certain transaction details may be processed by our payment gateway or banking partner. Add2Cart does not need to store full card numbers on its website.
2. How We Use Information
Information is used to create accounts, identify packages, process shipments, contact customers, calculate charges, clear goods, verify payments, deliver packages, respond to inquiries, prevent fraud, and comply with legal or Customs obligations.
3. Sharing of Information
Information may be shared with warehouse partners, airlines, Customs brokers, delivery agents, payment processors, technology providers, email/SMS/WhatsApp tools, government agencies, or other parties where needed to complete the service or comply with legal requirements.
4. Data Security
Add2Cart takes reasonable steps to protect customer information; however, no website, email, messaging platform, or online system can be guaranteed to be completely secure.
5. Customer Rights and Contact
Customers may contact Add2Cart to ask about their personal information, request correction of inaccurate details, or ask questions about how their data is handled.
Contact: info@add2cartcouriers.com | Phone: (876) 613-0530
6. Third-Party Tools
The website may use third-party tools such as payment gateways, analytics, email marketing, WhatsApp automation, customer portals, or embedded forms. These third parties may process data according to their own privacy policies.